Introduction:
At Hostingerweb, we strive to provide our customers with the highest quality products and services. However, we understand that sometimes a customer may need to cancel an order or request a refund. This Cancellations and Refund Policy outlines our policies and procedures for cancellations and refunds.
- Cancellations:
You may cancel an order at any time prior to the product or service being delivered or performed. To cancel an order, please contact us at balajiinfotechno@gmail.com
. If the product or service has not yet been delivered or performed, we will issue a full refund. If the product or service has been delivered or performed, the refund will be subject to the terms outlined in section 2, Refunds.
- Refunds:
If you are not satisfied with a product or service that has been delivered or performed, you may be eligible for a refund. The eligibility for a refund and the amount of the refund will be determined on a case-by-case basis and at hostingerweb’s sole discretion. To request a refund, please contact us at balajiinfotechno@gmail.com.
- Non-Refundable Fees:
Some fees, like percentage of development fee, UI, UX fees are non-refundable. This means that if you cancel an order or request a refund, these fees will not be refunded to you.
- Processing Time:
Refunds will be processed within 14 days. Please note that the time it takes for the refund to reflect on your account may vary depending on your bank or financial institution.
- Changes to Cancellations and Refund Policy:
Hostingerweb reserves the right to change this Cancellations and Refund Policy at any time. If we make changes, we will post the revised policy on our website and update the effective date at the top of this page. By continuing to use our products and services after the changes become effective, you agree to be bound by the revised Cancellations and Refund Policy.
Conclusion:
We hope this Cancellations and Refund Policy has provided you with the information you need to understand our policies and procedures for cancellations and refunds. If you have any questions or concerns, please do not hesitate to contact us at balajiinfotechno@gmail.com.
